Terms and Conditions
Definitions
Contracts of sale and Cancellation Policy
All contracts of sale made by Cabkes4less shall be deemed to be governed by these terms and conditions, which shall prevail over any other terms, produced by the party ("the Customer") to whom Cables4less is selling. Cancellation of orders will only be accepted at the discretion of Cables4less and cannot be accepted where goods are dispatched. Cables4less can only accept cancellation of orders by consumers in accordance with the Consumer Protection (Distance Selling) Regulations 2000.
All orders are subject to acceptance by Cables4less and the availability of goods ordered.
The Customer also undertakes that the credit card,debit card,PayPal AC used to purchase goods is either their own or their Company's and that they have authorisation to use it. Cables4less reserves the right to satisfy itself as to the validation of payment prior to supply of goods.
Privacy and GDRP Compliance
We will treat our customers data with the great respect. We will make sure that the data is secure and only used to deliver the best service to the our customers.
We will use this data for order processing, producing invoices, providing support and tracking purchases for the purpose of warranty.
We do not store credit card details nor do we share customer details with any 3rd parties
Your Rights
You have the right to request details of the information we have stored. You have the right to request that your details are removed from our database. However we will need to retain data to support warranties. This can be done by emailing sales@cables4less.uk
Prices
Goods are invoiced at the price at the time of order. Invoices will be subject to VAT unless specifically indicated. Cables4less reserves the right to modify pricing where necessary from time to time.
Delivery, Title and Risk
Times and dates stated for delivery can only be estimated. Whilst every effort will be made to meet Customer requirements and deadlines, Cables4less cannot accept liability for failure to deliver within the stated timescales. When making a purchase you will be given options on what type of delivery service you want.
If for any reason Cables4less is unable to deliver goods, the Customer will be offered the opportunity to cancel the order or select alternative goods available.
Cables4less cannot accept liability for damage or incomplete deliveries unless notified by the Customer within 3 days of delivery. The Customer is responsible for accepting delivery of goods once ready.
Delivery is deemed to have taken place once goods have been delivered to the Customer's given delivery address. At this point, all risk of loss, breakage and damage pass to the Customer.
Title to the goods passes from Cables4less to the Customer when payment has been received in full.
Payment
Standard terms of payment are by debit/credit card,PayPal or bank transfer payable at the point of order. 30 day accounts to be agreed at the discretion of Cables4less.
Product Specifications
Goods may be subject to minor variations in actual dimensions, specifications and quantities. In such a case, if the Customer does not wish to accept the alternative goods, he/she reserves the right to cancel the order and have any money paid to Cables4less in respect of that order refunded.
Trade Names and Trade Marks
Trade names and marks may not always be indicative of the actual manufacturer of a particular product and may be an indication of systems for general use and machines that may be associated with such products.
In the case of components, purchasers requiring a part to be manufactured by a particular manufacturer should check in advance of purchase to verify the identity of the component's actual manufacturer.
Warranties and Returns
All our products have a one year guarantee.
Cables4less is committed to providing customers with high quality products.Products on rare occasion, maybe found to be faulty or defective. In any such case, we would offer the following facilities:
An exchange or if agreed a refund if found to be faulty within 30 days of purchase.
In the event of Cables4less agreeing to accept the return for credit of unwanted products at its discretion (unless under the Consumer Protection (Distance Selling) Regulations 2000), these must be returned with Cables4less written agreement within 14 days of date of delivery. The goods must be unopened and in perfect resaleable condition. Goods returned in these circumstances will be subject to a restocking fee of 20% of the sales value of the goods, or £20.00, whichever is the greater.
All goods supplied by Cables4less are warranted to be generally free from any defect in workmanship and materials and fit for the purpose for which these goods would normally be used. If goods or services are purchased in the course of your business, these are excluded to the fullest extent permitted by law from all other express or implied terms or warranties.
We strongly recommend that our customers check suitability and specification of products before placing orders.
Cables4less will reserve the right to test for any alleged fault found with goods return for replacement or credit. All faults must be reported within 14 days of date of delivery.
Proof of postage is not proof of delivery; customers are advised that goods returned should be sent via either recorded delivery, registered post or by courier, with sufficient insurance to cover the replacement value of the goods.
On receipt of the returned product, Cables4less will test it to verify the fault. If, following this procedure the product is found to be in good working order, we will return the product to you.
All warranties will be rendered inapplicable if goods have been interfered with, altered or damaged in any way by the Customer or its agents, or if goods have not been used accordance with manufacturer's instructions.
Unless otherwise stated in the manufacturer's documentation, all goods supplied to Customers in the UK carry a manufacturer's warranty. If any claim is made against warranty, Customers must adhere to the manufacturer's instructions and procedures. Where possible, to resolve warranty issues as quickly as possible, the manufacturer will deal directly with the return. In this instance, Cables4less will provide direct contact details. This does not affect your statutory rights if you are a consumer.
Cables4less Liability
Cables4less cannot accept any liability for consequential or indirect damage, for example loss of profit, goodwill or data or other final loss not related to the price paid for the goods. All losses will be limited to the amount paid for the goods ordered.
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Cables4less liability for death or personal injury caused by negligence is not limited by this agreement.
Health and Safety
Cables4less confirms that goods it supplies do not present a hazard to health and safety in accordance to the Health and Safety at Work Act, 1974 under condition that: The goods are properly used for the purpose for which they are designed and the Customer takes reasonable precautions in their use.
Privacy Policy
Tracking: We use google Analytics as a tool to analyse our marketing campaigns. This gives us detailed user information about, but not limited to location, hardware platform and browser. This information is generic and not linked to any details provided by our customers
Order Processing: All information gathered by Cables4less used for the sole purpose of processing and delivery of the goods/services. We may use this information to contact you concerning the order. We do not sell/distribute any of the information to third parties, unless this information is necessary to facilitate the delivery of the service/goods.
Errors and Omissions
Although Cables4less makes every effort to be accurate with the goods it represents on the website, it is unavoidable that errors and omissions will occur. Should this instance arise, Cables4less will have the right to rescind the contract, even if payment has already been received. Cables4less will in this event refund any monies paid by the Customer. The Customer may either cancel his or her purchase, or in the case of an incorrectly given price, pay the difference between the price given and the correct price.